Using a combination of Adara’s own data and third party resources Adara has pulled together it’s view of the key market challenges that the Hotel industry faces in 2017. Areas of focus include external challenges, understanding your customer needs and how the competition is adapting. To see this deck, please click the link below:
Hotel Trends 2017
Re-Engagement That Drives Results: Winning Back Customers with Precision
What Is Re-Engagement? Re-engagement is the strategic process of reactivating lapsed or dormant customers, those who may have previously booked with you, enrolled in a loyalty program, or browsed your services but haven’t returned. The goal isn’t just to reconnect,...