Tom O’Toole, Executive Director of the Program for Data Analytics at Kellogg shares his thoughts in an insightful guest post with Phocuswire, on how rebuilding travel demand will require every level of the industry to play a part.
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About the Author
Tom O’Toole
Executive Director, Program for Data Analytics at Kellogg School of Management
Tom O’Toole is the Executive Director of the Program for Data Analytics at Kellogg, and clinical professor of Marketing, at Northwestern University. He was previously the CMO and President of MileagePlus at United Airlines and before that the CMO of Hyatt Hotels Corporation. Tom has been a leader in the travel industry for many years and is very actively involved in multiple ways. Many of our listeners know and have worked or work now with Tom.